Wheatybags Neck and Shoulder

How long should this heat pack be put into the microwave for ?

Please see wheatybags.co.uk.

Is it normal that my heat pack feels damp when microwaving ?

When you first microwave the heat pack, the wheat inside is damp by nature at first but will dry off after a few uses.  Feeling damp is quite normal though take care not to overheat the heat pack to attempt to dry out the product.  It will dry off naturally after a few uses and is quite normal to be damp at first.

Do you offer different colours and fabric choices for this heat pack ?

Yes we do. We make all our heat packs to order in our British factory so if you would like to make a special request, please make contact with us by email and we will provide a cost for you or see the "Bespoke Heat Pack" section for more details.

What happens if I microwave for too long ?

Remove from the microwave as soon as possible, do not use until completely cool and check if there is a burnt smell.  If they have burnt, throw the product away and purchase a replacement.

How do I chill the Wheatybags in the freezer ?

Simply place the Wheatybag into a plastic bag and close up then place in the freezer for a couple of hours.  Remove from the plastic bag before use and stop using the product if it causes any discomfort from the cold created in the freezer.

Can I wash my Wheatybags Heat Pack ?

No. The wheat should not be brought into contact with water. If it is then the product needs to be dried quickly before the wheat inside germinates.  We recommend that you do not use the Wheatybag if this happens.