We recommend cleaning marks with a damp cloth.

• Cleaning with a damp sponge or cloth will be the best way to clean any dirty marks off this product.
• Cushions are filled with a luxury polyester fibre that creates a lovely "loftiness" that will bounce back to life.
• If you wash the cushion in the washing machine, the fibres tend to move about and clump up which might spoil the look of your cushion.
• The print on the outer fabric will not run.

What happens if the Lux. Fibre gets wet or is washed in the machine?

• No harm will come to the polyester fibre in theory, getting it wet is inadvisable though don't panic, just dry it out normally at room temperature though don't put it in the dryer.
• We found on testing that if you do put the cushion in the washing machine, it will dry out ok though the tumbling in the washing machine tends to make the fibres all clump together and become less evenly spaced in the cushion.

How does the pillow stay in place on a seat?

The JetRest® stays in place with the body's own weight leaning back against the back of the product. The unique L-Shape design means part of the travel cushion is behind your neck and simply by leaning back against this part, it stays in place.

Do I need a window seat for the travel pillow to work?

No. The JetRest® has a unique L-shape design and part fo the pillow is placed to the side of the head. It stays put by leaning back against any high backed seat and the side part of the cushion is the part that will support your head upright naturally. You just turn it over to the other side if you want to rest the other way - your head can only go to one side at once.

What type of Fibre is used to fill our cushion & pillow Products?
Generally speaking, we use a luxury, spiral twisted and smooth-coated polyester fibre (Lux.) to fill our cushion products. Normal fibre can become lumpy over time but ours will bounce back time and again and has the benefit of being Hypoallergenic.

Does the Lux. Fibre have a Fire Rating?
Yes. We buy our fibre only from a trusted UK source that has their fibre meet the Furniture (Fire) (Safety) Regulations (BS5852). We regularly obtain updated certificates to check the latest batches meet the current requirements.

What happens if the Lux. Fibre gets wet or is washed in the machine?
No harm will come to the polyester fibre in theory, getting it wet is inadvisable though don't panic, just dry it out normally at room temperature though don't put it in the dryer. We found on testing that if you do put the cushion in the washing machine, it will dry out ok though the tumbling in the washing machine tends to make the fibres all clump together and become less evenly spaced in the cushion.

What are the Organic Fabric Options?
Where shown, this product has an Organic Fabric Option. We purchase organic fabric from trusted UK Fabric Merchants who are registered under the Global Organic Textile Standard (GOTS) to enable full traceability of the fabric we use through to the final product you are purchasing today.

Can this product be washed?
Please refer to the "Instructions" tab for detailed information on cleaning this product and any care label sewn into the product itself.