Customer Product Reviews

thejetrest.com has an average review rating of 96% or 4.8 / 5 based on 3182 reviews.

Recent purchase - Quick easy transaction and speedy delivery. Highly recommended (Lissee , 30/10/2025)
Recent purchase - Quick easy transaction and speedy delivery. Highly recommended (Lissee , 30/10/2025)
super mask - second purchase - I cant express enough how brilliant these masks are. So very soft, block out ALL light (especially useful with unwanted early wakes) lovely designs but the best thing is the beautiful soft silk. They also have the elastic correct.. not too tight but holds well. I bought my first one years ago, but its laster and still ok, but i wanted a new design.. still super quality - just right. thank you Jet rest (Patricia , 20/10/2025)
Love these masks - I've been reordering these masks for years. They're really comfy, their moulded nature stops the material touching your eyelids, and the dye doesn't run on your face (which is apparently a thing with some companies' products) (Nebulasty, 08/10/2025)
The Best !!! - I have ordered a personal luggage strap in the past from the jetrest.com, and wanted another one for another case. I did order one from another site , it lasted one trip, and the case arrived on the carousel with the lock part of it all smashed and broken !!! So I decided to order a replacement from Jetrest again. The lock part of the strap is far better quality, it’s sturdy and more robust than the purchase from the other company . I would recommend the personal luggage strap 100%. I would purchase from this company again, for quality, and quick delivery. (Jan, 02/10/2025)
Great idea - Ordered a strap so we could easily id our buggy on the carousel at the airport. Did the job! Velcro really strong and enough of it to ensure a secure fit for most buggy sizes (Helen G, 01/10/2025)
Personalised luggage straps - Bought some for us many years ago, still going strong. Latest purchase was for family presents, looking as good as our purchase. Good value, faster than expected delivery. Would recommend. (Kaz B, 26/09/2025)
Luggage strap Review - The strap is a great bit of kit, well made & fits securely around the case; the vivid colour & text makes it easy to spot on the baggage carousel...very happy...would recommend...Thanks (Tim Bray, 19/09/2025)
The most comfortable eye masks - These 3D eye masks tick all the right boxes. Comfortable, they don’t press onto your eyes, easily adjustable to fit your head size and extremely effective at blocking out all light, ensuring a good sleep. (Pennyblossoms , 15/09/2025)
The most comfortable eye masks - These 3D eye masks are the best. Moulded over the eyes so you can still blink easily and 100% effective at blocking out light. Extremely comfortable and highly recommended. (Pennyblossoms , 15/09/2025)
Great straps and service - Good website, products and service, all that you ask for. (David N, 08/09/2025)
gift - perfect gift for a seasoned elderly traveller! (BENEAT, 17/07/2025)
gift - more than satisfied globetrotter! (BENEAT, 17/07/2025)
Excellent product - I used this company to buy personalised luggage straps many years ago. Needed to replace them so placed another order. I highly recommend this product. Lovely choice of colours and great quality. Ensures no one else mistakes your luggage for theirs! (Alison, 14/07/2025)
Good quality - Really good quality, ordered 4 in total now and great every time! (Molly L, 07/07/2025)
Highly recommend - I bought this following a recommendation from a very well-travelled friend. Just toured Europe for a month and have used it every day. Very comfortable indeed, highly recommend it. (TheEuropeanTourer, 02/07/2025)
Excellent Product - I bought a JetRest luggage strap several years ago.....it had survived about 40 flights and 5 cruises (and two suitcases) until a baggage handler finally managed to break part of the plastic....another I bought at the same time is still in one piece. I had no qualms about contacting JetRest to order a replacement. (JohnH, 24/06/2025)
Best Eye Mask - I've been using Jet Rest eye masks for over 10 years now and wouldn't be without them. They are lightweight and very comfortable to wear. I use mine as a sleep mask as I prefer total darkness for sleep. They are fantastic and I would recommend highly. (Liz McLean , 16/06/2025)
Best on the market! - Really good eye masks for nightly use; comfortable and value for money! (Sleepyhead, 12/04/2025)
Great Strap - Very easy to spot my suitcase now I have this strap. It’s strong and durable. Have now used them on two separate flights and am very pleased with my purchase! Would highly recommend. I like that it also has a lock for added security. (Jo T, 07/04/2025)
Excellent Strap - I bought myself and my daughter this strap because we both have Navy suitcases and so does every other traveller it seems! I got them engraved with our initials and they have been great. Very easy to spot my suitcase now and they’re strong and durable. Have now used them on two separate flights and am very pleased with my purchase! Would highly recommend! (Jo T, 07/04/2025)
Padded luggage handle - Fits well on old handle and stands out on the baggage claim. (Mark, 06/04/2025)
Luggage Strap - Great service, good quality, have just used it on a flight & it was strong enough. Will buy from this seller again. (Stephen, 08/03/2025)
Great product - I have received a new luggage strap. I have recently married so needed a new one with my new surname. My husband and I have been extremely happy with our straps. Good quality and quick efficient service. (Janet Stone , 01/03/2025)
3D sleep mask - Blocks light well and enables good sleep. Adjustable fit helps it stay in place. (Clem, 09/01/2025)
A neat, colour matching and 'flush' fit neck pillow. - Well fitting, great design Neck Pillow, which, after some really well worth effort into fitting any of the whole range of coloured covers around the strong pillow, gives you in return, a real clutter-less resting pillow. I even should not have worried - the air valve plops under the pillow surface with a fully flush result. Breath-blow it hard, less hard, or soft according your need - it is all perfectly possible ! I bought two of these as indispensable gifts. Thank you. ((Mr.) Jozef W. Bijl, 05/01/2025)
Julie - Really happy with the luggage straps we ordered - arrived on time, great quality and perfect for identifying our bags at the airport (Julie, 05/01/2025)
Excellent service - Had to ring a couple of times as my order was a bit complicated and I needed to help to sort it, but was guided through the process and after ordering received the luggage straps very quickly. Even with the sporadic postal deliveries just before Christmas. Second time I’ve used this company and would recommend. Good strong product for a reasonable price. (J Price, 02/01/2025)
Excellent product - 👍 (Michelle , 28/12/2024)
Great gift idea - Bought one for each member of the family as a stocking filler and went down a treat. Highly recommend (Jill Wiseman, 26/12/2024)
Second Purchase - We bought two of these many years ago. One recently developed a problem with the lock. Having had very good use from them we came back to Jetrest to buy the same again. Interested to note that they say the lock mechanism has been improved. (Jerry, 23/12/2024)
Reliable - I have been ordering the luggage straps personalised for my clients with my business tel number for the past ten years. Amazing company always delivered quickly and the product I use during exercises. (Heal Your Pain, 12/12/2024)
Neck rest - We have used these for several years now. They are great for doubling up as a head rest on your sun lounger under you towel as well as not have a bulky next rest to carry about in the airport. Covers wash really well and our soft against the skin. (Lindz, 28/11/2024)
Very good - Good quality and would recommend (M, 05/11/2024)
Personalised luggage strap - Works really well when picking out your bag at baggage claim. (Ron, 21/10/2024)
Great pillow - The material is really good, it's easy to inflate and is very comfy. It certainly made a long haul flight much nicer. (Emma, 08/10/2024)
Great pillow - This pillow is comfy and easy to inflate. It's good quality and is especially useful for long journeys. (Emma, 08/10/2024)
Elastic Strap - Great strap. Strong clasp. Very stretchy. I bought the small and it fitted my medium Antler case. Would love another in a different colour, not yet available!! (Louise, 22/09/2024)
Luggage strap - First order came incorrect, once I wrong the helpline they sorted this quickly and sent out a replacement with the correct spelling. I have 4 of these straps now and all are good quality. (Megan, 21/09/2024)
Excellent product and service. - Very pleased with the luggage straps and difficult to believe that the order could be done and delivered quicker!! HIGHLY RECOMMENDED. THANK YOU. (Gerald, 14/09/2024)
Luggage straps - Exactly as I wanted. Order fulfilled very quickly and arrived in safe condition. (Traveller24, 19/08/2024)
product - great product lost our first one the plane so had to have another (lee, 16/08/2024)
Good quality product - Good company to deal with. Quick delivery and very good quality product. Really pleased with my purchase. (Margot , 15/08/2024)
Strapping good stuff ! - I required a robust and easily fitted extra long strap for an external table cover that regularly takes off in strong winds and found the ideal product on the JetRest website. The 3m adjustable length is ideal for my purpose, the fabric is strong and there is an easy-to-use click buckle. Overall I couldn’t be happier and I also have to add that the service too was very fast. (Startritekid Kid, 05/08/2024)
Love this product - This is my second pillow. Best product for travel. Very comfortable. Recommende. (Louiza, 01/08/2024)
Fantastic - This is my second time ordering from this company. The quality is just amazing.i have had mine for years now, and i love them so much that i have just ordered some for my daughter. Thanks. (Mary, 19/07/2024)