Customer Product Reviews

thejetrest.com has an average review rating of 96% or 4.8 / 5 based on 3182 reviews.

Pretty good - Definitely rate this pillow. Used it on a 16 hour coach ride between London and Munich and back! Only problem for me was to do with the coach, as I'm quite tall it meant that sitting up straight makes my head go above the headrest so I had to slouch a little to use the pillow. Just a caveat for tall people otherwise if you're not so tall you'll have no problems! (Alex, 27/10/2011)
Order not arrived was dealt with brilliantly - The eyemaks didn't originally arrive but when I contacted the company they straight away sent out another set with no hesitation and no extra cost. Thank you for such a speedy and fantastic response (Raina, 27/10/2011)
makes travelling so much easier - This cushion is great. Firstly you can blow it up so of course it can deflate and pack down to nothing. Secondly it is so comfortable for long flights and train journeys where there is finally somewhere to rest your head! Highly recommend it...in fact would not travel without it. (sally dawn, 24/10/2011)
Very comfortable cushion - Recently used the jet rest cushion on an early flight to Berlin as a trial for a long haul to New Zealand. I found the cushion very comfortable and warm. Does what it says on the tin!! (anonymous, 17/10/2011)
Success!!! A good night's sleep on a 30 hour coach journey! - Facing a 30 hour coach journey with my daughter I found info on the Jet Rest Pillow and thought it worth a try. Best travel investment ever. We slept really well and even when just watching the scenery go by we were in comfort. I have just used it in the car also on an 18 hour drive and again had a great sleep. Supports you and does not move. Many thanks! (Erica, 17/10/2011)
This made my trip much more comfortable - This is a brilliant product! When I got it I was unsure and also bought a conventional 'u' shaped neck cushion, but this one won hands down. Very comfortable to use and made our extremely long drive much easier on my neck. (Angie H, 15/10/2011)
Excellent Product - A really comfortable travel pillow that doesn't slip about. Handy that you can roll it up when not in use too. (Hilary, 14/10/2011)
Sleep on a plane at last! - Perfect rest with the Jetrest - works a treat and have had great sleep on a plane and in a car. (Mrsmac, 13/10/2011)
Wedding Present - Some friends were getting married before moving to new careers in Jakarta so 'normal' wedding presents weren't really suitable. Having tried U shaped cushions myself and not been particularly satisfied I decided to go for a pair of monogrammed cushions to ease the pain of their long flight. Just before I submitted my order I decided to treat myself to a personal cushion as I travel abroad about 5 times a year and in addition I suffer from arthritis in the neck. I have to say that I have used it twice so far and I am delighted with it and I would fully endorse the product and the service I received from Jetrest, including packaging and delivery timescales. (Eamon O'Connor, 13/10/2011)
sleep mask - Much better quality than expected for the money and very comfortable. (jimbo, 13/10/2011)
Great Product - Just used this on two 10 hour flights. So comfortable and easy to position. Makes sleeping so much easier. (Mike Mullett, 12/10/2011)
Really comfortable travel pillows - These are so much better than the old inflatable type. We have used them several times The last two were 14hr+ long-haul and the pillows were as good in flat-bed business class as in sit-up seats. (bob & Ann Linwood., 12/10/2011)
COMFORTABLE flight socks. - Not restricting, or at all obviously tight, very comfortable to wear and most importantly very effective. No swollen ankles after a 29 hr Day! (Bob & Ann linwood, 12/10/2011)
Excellent Quality Strap - I bought the navy blue to match my roller case and was really pleased with the quality, I am always back and forward to UK so this will get lots of use. Really pleased with quick delivery with the items I ordered. (Ann R, 12/10/2011)
This is the only travel pillow you will ever need - I frequently travel long distance by plane, car and train. This is the best travel pillow I have ever used. Unlike other travel pillows, it properly supports my neck and head so that I actually sleep properly and don't wake up frequently with a sore neck. It's so good that I have bought several over the years as gifts for friends who travel. My London-based Australian and Kiwi friends, who have to do nightmare 30-hour trips to visit home, rave about it. (Vanessa, 12/10/2011)
great buy - I recently purchased a personalised luggage strap for my suit case, excellent customer service, frequent emails keeping me informed of the progress of my order. The strap itself is well made and good value for your money. I used the strap for the first time recently and now gone are the days of hunting for your case it was so easily spotted amongst the sea of dark cases on the carosel. (jude greene, 10/10/2011)
Aided rest on plane journey - Great pillow. Easy to travel with due to the way it wraps up when not in use. Very comfortable and aided rest on plane journey. (anonymous, 09/10/2011)
Just fantastic - Just returned from my holiday and an arduous 10 hour flight. This pillow was fab. I suffer from neck problems and it was soo comfy. My daughter and I ended up fighting over it. Would highly recommend this product. (Mellymel, 08/10/2011)
Excellent Service - My order arrived within days. The material was bright and vibrant and made identifying my luggage on the carousel easy. Adjustment and snap attachment very simple to use. A worthy purchase. (Alan Rust, 04/10/2011)
straps - arrived in a couple of days. quality superb. will deal with your company again and recommend you to friends and family (brian crampshee, 29/09/2011)
Fabulous eyemask - To find something that looks gorgeous and actually does the job is not easy. The leopard print eyemask would not look out of place on Cleopatra and my teenage daughter has already pilfered one of them. Lucky I bought two! A recipe for a great night's sleep. (Georgie, 27/09/2011)
Eye mask - Comfortable fit, good to look at. Very pleased with this purchase. (Liz, 22/09/2011)
Thrilled with my purchase - I have made two ordres recently and am exceptionally pleased with the quality of the personalised luggage straps I purchased I shall never have a problem spotting my case again.The customer care was excellent e-mailing me and letting me know the progress of my order so I never had to worry about them arriving in time. I shall definately use Jet rest in the future and be telling friends about their excellent service. (jude greene, 22/09/2011)
Excellent eye mask! - i bought the leopard print eyemask to use mainly while travelling for a long journey. The mask does what it says in the description and doesn't rub off makeup or press on your eyelids (which is great as I wear contact lenses) and is really comfortable to wear too. The order came very quickly aswell : ) (Brooksy*************, 21/09/2011)
Jetrest pillow - This is the best travel pillow I have bought. I didn't think it would work and that it would be a one trip wonder but I have used in the car (effectiveness depends on the car headrest), on a train and on 2 flights so far in 6 weeks and it is marvellous. So comfy in fact that I had to buy one for my husband. Excellant. (Samburu, 21/09/2011)
Luxury eye mask - This is so much better than the thin versions you receive by the airlines and was excellant for a return overnight flight. Virtually total blackout abnd didn't stir when they turned the lights on for the breakfast service. (Samburu, 21/09/2011)
Excellent product - I bought a couple of the eye masks for my children, who struggle to get to sleep in the summer with the light evenings. They loved the fact that they were personalised and their favourite colours. They are very comfortable and hard wearing. I am seriously thinking about getting one for myself (AKC, 13/09/2011)
Great Present - After looking for a good travel pillow, this seemed to be the best of the lot - great quality and a nice choice of colours: it made a great gift (Matthew Eames, 12/09/2011)
Purchased for a long coach journey - I was looking for a suitable alternative for the silly "U" shaped nonsense that never work and stumbled upon this. I purchased two fleece black for me and my mother and have to tell you these are brilliant. They fold up to a good size, can be used in a variety of positions to get you comfy and cost very very little for the comfort they provide. Lots of people were very jealous of these on the trip, lets hope they buy some too. Brilliant, simple and well thought out. (Kelly Casey, 12/09/2011)
Pleasantly surprised. - Extremely good quality and reasonably priced. Far better than the straps I was replacing. Very easy to spot on the carousel. Steve B. (Steve B., 08/09/2011)
Amazing Luxury Eye Mask - I purchased this eye mask recently as a gift, a friend had commented on my own and they were absolutely delighted! My husband spotted it and I had to order him one as well. I like complete darkness when I sleep and this is the best eye mask I have tried, far superior to any others. I think this is going to be my "Go To" gift for a long time to come (Suzy Rowlands, 01/09/2011)
Great - Love it. Simple and effective. It just makes more sense and compared to the full neck pillows it's so much more comfortable. (Chris, 01/09/2011)
Great present idea for 40th and 50th! - Very efficient service and helpful advice on telephone (Sueb, 31/08/2011)
jetrest/the best - i ordered the jet rest pillow on line as i havent ordered before i wasnt sure what to expect the packaged arrived very quickly securely packaged and the quality was fantastic i will definateley order again i even had my name put on free and will use the pillow time and time again (anonymous, 30/08/2011)
The JetRest Luxury Eye Mask - Cool product in funky colours. Neat fit and shape means it blocks out the light really well - the most effective and comfortable eye mask I've ever tried! Great vaue for money too. Phone and internet service, spot on - fast, helpful, and product arrived next day as promised. I'm 100% satisfied with this purchase. (anonymous, 30/08/2011)
Eyemask - These eye mask really work as i work nights and they block out all the light Great product (anonymous, 27/08/2011)
jetrest luxury eye mask - Excellent product,really does shut out the light.Is very comfortable to wear. (anonymous, 25/08/2011)
Quality product - These eyemasks were purchased as blindfolds for a management training activity. They are just as described and suit the purpose for which they were purchased perfectly. Nice quality at a good price and arrived very promptly (anonymous, 24/08/2011)
Worth a purchase ! - I have purchased various travel pillows but nothing touches the jetrest. Very comfortable and a great design means you get a good sleep on long haul flights. The travel pillows they sell at airports are not worth the money at all. Thoroughly worth a purchase. So this is thoroughly worth a purchase (anonymous, 23/08/2011)
luggage straps - quality straps with excellent price (anonymous, 22/08/2011)
luggage straps - quality straps excellent price (anonymous, 22/08/2011)
Money very well spent - For the first time that I can remember, my wife managed to sleep well on a long haul flight. My only problem was I hadn't bought one for me as well !! As I say, money very well spent and a highly recommended product. (anonymous, 22/08/2011)
Suitcase straps - We recently bought two very light weight suitcases but were worried that the pulling handle didn't lock in the retract position and was therefore vulnerable to damage during handling. I measured the 'girth' of the case and was able to order two straps long enough to go all round and hold the handle in position. These arrived very quickly and are good quality. They did the job perfectly and even have their own little storage bags. (anonymous, 20/08/2011)